Terms of Service

Last Updated: March 13, 2026

Acceptance of These Terms

By accessing or using SwiftDrain Pro, you agree to be bound by these Terms of Service and by our Privacy Policy and Cookie Policy. If you do not agree with these terms, you should not use this website.

About SwiftDrain Pro

SwiftDrain Pro is a homeowner-focused referral and lead-routing platform operated by 16002099 Canada Inc.. The website helps users connect with independent local plumbing contractors and service providers for residential plumbing-related requests.

SwiftDrain Pro does not directly perform plumbing labor, send field technicians, furnish tools or materials, supervise job sites, or guarantee workmanship. Any contractor or provider contacted through the platform is an independent business and not an employee or agent of SwiftDrain Pro.

Eligibility and Intended Use

This website is intended for adults seeking help with residential plumbing issues, replacement projects, maintenance work, or related contractor connections. You agree to use the site only for lawful purposes and only in connection with genuine service inquiries.

User Information and Request Accuracy

You agree to provide current, complete, and accurate information when submitting a request. This includes accurate contact details, service descriptions, property information, and urgency details. Providing false, misleading, incomplete, or fraudulent information may result in refusal of service, blocked access, or other action as permitted by law.

Request Routing and Communications

By submitting a request, you understand that your information may be shared with relevant independent contractors, service providers, call centers, or related partners so they can review and respond to your inquiry. You authorize contact regarding your request by phone, email, and text message where permitted by law. Standard carrier charges may apply.

No Guarantee of Availability, Pricing, or Outcome

SwiftDrain Pro does not guarantee that any contractor will be available, that you will receive a certain number of calls or quotes, that a provider will accept your request, or that any particular price, arrival time, or project result will be offered. Contractor availability varies by location, timing, and the type of plumbing issue involved.

Independent Contractor Responsibility

Contractors and providers contacted through the platform are solely responsible for their own licensing, insurance, permits, personnel, pricing, schedules, advice, proposals, workmanship, warranties, and on-site conduct. Homeowners are responsible for evaluating who to hire and for verifying credentials before authorizing work.

Prohibited Conduct

You agree not to misuse the site. Prohibited conduct includes, but is not limited to:

• submitting false leads, spam, or automated inquiries;
• attempting to interfere with site security or operations;
• using scraping, bots, scripts, or abusive traffic methods;
• impersonating another person or misrepresenting your needs;
• using the site for unlawful, deceptive, or commercial abuse.

Intellectual Property

The SwiftDrain Pro name, website content, design elements, branding, text, graphics, code, and page structure are owned by or licensed to 16002099 Canada Inc.., unless otherwise stated. You may use the site only for personal, non-exclusive, lawful browsing and request submission purposes. No ownership rights are transferred to you through use of the website.

Third-Party Services and Links

The website may include third-party tools, analytics, phone routing, maps, or external links. We are not responsible for the content, availability, terms, or privacy practices of third-party sites or services that are outside our control.

Disclaimer of Warranties

SwiftDrain Pro is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, 16002099 Canada Inc.. disclaims warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted site access.

Limitation of Liability

To the fullest extent permitted by law, 16002099 Canada Inc.., Plumbing Match Hub, and their officers, affiliates, representatives, and service providers will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the site, your communications with contractors, any delay in response, any contractor performance, or any work performed by an independent provider.

Indemnification

You agree to defend, indemnify, and hold harmless 16002099 Canada Inc.. and SwiftDrain Pro from claims, losses, liabilities, costs, and expenses arising from your misuse of the site, your violation of these Terms, your submitted content, or your interactions with independent contractors.

Termination or Suspension

We may restrict, suspend, or terminate access to the site or reject a request at our discretion if we believe a user has violated these Terms, submitted fraudulent information, or created risk for the platform, its users, or service providers.

Changes to These Terms

We may revise these Terms of Service at any time. Updated terms become effective when posted on this page unless otherwise stated. Your continued use of the website after changes are posted means you accept the revised terms.

Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws applicable to our principal contact location in Tampa, Florida, without regard to conflict-of-law principles. If mandatory consumer protection laws in your jurisdiction apply, those laws remain unaffected to the extent required.

Contact Information

Questions regarding these Terms of Service may be sent to:

16002099 Canada Inc..
SwiftDrain Pro
Unit 4206, 5 Buttermill Avenue, Vaughan, Ontario, L4K 0J5, Canada.
Company No.: 16002099
Email: [email protected]
Phone: (888) 217-8531